We do not accept refund or exchange after payment has been made. All sales are final. So, please choose the items carefully.

Divacup is a holder of Medical Device Licenses with both the FDA and Health Canada. Under the regulations, and because it is a personal hygiene product, it is suggested that menstrual cups should be replaced once a year. The silicone used in The DivaCup – which is 100% plastic-free, BPA-free, latex-free and odorless – is the same material and grade approved for healthcare applications Diva International Inc. cares for your safety.

The DivaCup is a personal hygiene medical device and may not be returned or exchanged. All sales are final. Most women have no problems at all but since women come in all shapes and sizes, it is difficult to predict how it will work for your individual situation. For best results, please follow our detailed instructions in the user guide. In our 16 years experience promoting and developing menstrual cups, we know that with a little patience and practice you too will join the satisfied users worldwide who have discovered its many benefits. Just remember, when using something new, it is normal to take some time to adjust to it! In the rare case that there is defect in the cup, please contact us within 60 days of purchase.